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Details about known IT issues and planned maintenance are posted here. Use the "Subscribe" button at the top of the page to receive updates as soon as they are posted. If you are experiencing an issue that is not listed here, please notify our Helpdesk team.
☎️ (229) 245-5766 / Ext. 1337
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Application Services
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Apollo (apollo.barneshc.com)
Operational
Apps Portal (apps.barnes.health)
Operational
CPR+ (Windows, Web Portal, Smartphone)
Operational
Microsoft Services (Email, Teams, etc.)
Operational
Rx30
Operational
Sage
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Tools Portal (tools.barneshc.com)
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WestFax
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Reporting Services
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Data Analytics Platform
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Power BI (reports, datasets, gateways)
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Replication
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Network/Internet
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Network/Internet - Atlanta
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Network/Internet - Crestview
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Network/Internet - Gainesville
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Network/Internet - Panama City
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Network/Internet - Tallahassee
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Network/Internet - Tifton
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Network/Internet - Valdosta
Operational
Network/Internet - Waycross
Operational
3rd Party Service - Brightree
Operational
Brightree
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3rd Party Service - Dialpad
Operational
Dialpad Telephony Infrastructure: Inbound Calls
Operational
Dialpad Telephony Infrastructure: Outbound Calls
Operational
Dialpad Messaging
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Dialpad Contact Center
Operational
Dialpad Carrier Networks: Local Numbers
Operational
Dialpad Carrier Networks: Messaging
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Dialpad Carrier Networks: Toll-Free Numbers
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3rd Party Service - Telnyx - On-call Phone Services
Operational
Telnyx Inbound Calling Services - United States
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Telnyx Outbound Calling Services - United States
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Telnyx US
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3rd Party Service - Keeper Password Manager
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Keeper Web Vault (US)
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Keeper Browser Extensions
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Keeper Desktop App
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Keeper iOS
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Keeper Android
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3rd Party Service - Paylocity
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Paylocity
Operational
Operational
Degraded Performance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Brightree New Release Deployment Feb 8, 2026 20:00 - Feb 9, 2026 01:00 EST
Brightree will deploy the 26.02 Release on Sunday, February 8th, 2026, between 8:00 PM and 1:00 AM ET. The system will not be available during that time.
This release includes numerous enhancements and defect corrections. Please see the release notes to help you learn about the new features in this release.
To review the HME Release Notes: https://brightree.my.site.com/hmecommunity/s/article/HME-26-02-Release-Notes
To review the Pharmacy Release Notes: https://brightree.my.site.com/hmecommunity/s/article/Pharmacy-26-02-Release-Notes
Posted on Feb 04, 2026 - 08:42 EST
This release includes numerous enhancements and defect corrections. Please see the release notes to help you learn about the new features in this release.
To review the HME Release Notes: https://brightree.my.site.com/hmecommunity/s/article/HME-26-02-Release-Notes
To review the Pharmacy Release Notes: https://brightree.my.site.com/hmecommunity/s/article/Pharmacy-26-02-Release-Notes
Posted on Feb 04, 2026 - 08:42 EST